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Living on the edge in a CPG world.

As an agency focused on CPG marketing, we’re growing more troubled by retailers’ aggressive private label marketing efforts. Retailers are doing it well. And it’s working. Most alarming, though, is that CPG brands seem to be bankrolling retailers’ private label marketing with the investments in trade and shopper marketing that they are obligated to devote to their retail partners. How do CPG marketers change direction and regain control?

Background

CPG marketers know that retailers have realized tremendous success in developing private label brands and that it is a real threat. Among the facts illustrating private label success, Mintel reports:

  • Since 2008, the number of premium-positioned private label product introductions has outpaced new premium-positioned products introduced by brand marketers.
  • Seven of ten shoppers say they perceive the store-brand food products they buy to be the same or better quality than name brands.
  • Over half of shoppers say they will shop a specific retailer because it has good store brands.

What CPG marketers may not wish to acknowledge is the hostile nature of many private label marketing campaigns and their own role in funding them.

Coming to the end of summer, I can’t help take notice of Google’s push to influence what shopper marketing professionals call the “path-to-purchase”. The path-to-purchase is the route that shoppers take from discovery of a product to the actual purchase of a product. This may include several steps such as consulting research or product reviews on the internet, discussing products with friends, being exposed to media advertising, traveling to a store, and examining the product on shelf or display before buying. Google recently published and is heavily promoting an eBook titled Zero Moment of Truth that boldly marks their proprietary spot on the path-to-purchase.

Immediately following a February 10th Facebook announcement that detailed changes to its “Pages” feature (the places made for brands to reside in the social network) we called an all-agency meeting here at the Smith Brothers Agency. The fact that the news triggered an all-agency meeting says much about how we recognize the potent role of Facebook in our clients’ the marketing plans. That the conversation, at one point, turned to the implications for shopper marketing says more.

About the Author

Greg S

Greg Smith

Director of Shopper Marketing

@smithbrosagency

Greg joined Smith Brothers in 2010 from MatchPoint Marketing, an agency specialized in shopper marketing within Acosta sales & marketing. At MatchPoint Greg served as Director of Shopper Marketing leading agency teams in developing shopper-focused, account specific strategies for clients including Clorox, Georgia-Pacific, Schwan’s and Kellogg’s.

Managing total shopper marketing budgets over $20MM, Greg led teams in activation within mass, national and regional grocery, club, drug and dollar channels and partnered with clients in the development of corporate shopper marketing capabilities and integration of shopper marketing process through marketing and sales divisions.

Prior to his time at MatchPoint Marketing, Greg provided account leadership for clients guiding the national distribution launch of Airborne Health Formula, and developing integrated marketing strategies and execution for Prestige Brands roster including Comet and Clear Eyes. Greg’s additional account management experience includes Dad’s Pet Care, Hoover, Carpet One and Bryant Heating & Cooling. At Smith Brothers, Greg leads the integration of shopper marketing into all client communications initiatives.

Twitter @SmithBrosAgency